The service technician will take over the components, assess their condition and propose the scope of servicing work. The price and scope of work will always be determined by the service technician.
The service technician will take over the spokes on site, assess their condition and propose the scope of repair with the final price for approval. You pay for what is actually done. If the spokes are dirty, washing will be charged.
Warranty repairs for our partners. Do you have a bike under warranty and something is wrong? Order a claim with us. We will assess the condition of the bike and components on site and suggest the next course of action.
In case of a claim, our specialist will handle all the necessary details and we will return the bike to you repaired as soon as possible.
If the repair is not covered by warranty, we will agree on the scope and price of the service before servicing begins.