For e-shops and stores with bicycles

Service support in locations without their own service facilities

If you sold a bicycle to a customer who is far away from you, don't worry. You can use Kolofix branches or Kolofix points where we will take care of the customer at least as well as you do in your own service facilities.

Kolofix as a specialist in bicycle service

Kolofix is a network of specialized bicycle services with fully equipped brick-and-mortar branches and a fleet of mobile workshops built into vans.

Kolofix has its own service center for the service of all types of forks, seatposts, and rear suspensions.

SRAM partner Shimano partner FOX partner Rock Shox partner DVO partner SUNTOUR partner RST partner ÖHLINS Bafang BOSCH Panasonic Yamaha Fazua Magura Mavic Broze Pidiom Campagnolo DT swiss

Kolofix as a specialist in bicycle service

Kolofix as the perfect partner for e-shops and stores without their own service facilities at the point of sale

KOLOFIX can accept a box with a purchased bicycle from the dealer – e-shop - and physically hand over the unpacked, assembled, adjusted, and set up bicycle to the customer.

KOLOFIX can accept a bicycle for warranty claims and handle this warranty case to the full satisfaction of the customer and dealer without the bicycle having to travel anywhere.

KOLOFIX can accept a bicycle for non-warranty service and ensure quality repair or maintenance of the bike in an unmatched short time and at the best price.

And most importantly – KOLOFIX does not sell bicycles. KOLOFIX is a specialist in bicycle service, so your customer will not encounter any competing brands or sales offers from other manufacturers and bicycle sellers..

Kolofix as the perfect partner for e-shops and stores without their own service facilities

Where does Kolofix operate?

Currently, we operate in the markets in the Czech Republic and Slovakia (Q3 2024). KOLOFIX is built as a platform for DTC brands aiming to operate in most countries in Europe. By 2026, we want to operate in the DACH region (Germany, Austria, Switzerland).

Kolofix experiences and references?

Kolofix has experience with more than 80,000 successfully completed service jobs. Kolofix has developed and continuously improves its own system of operation and service work optimization to achieve maximum efficiency, quality control, and integration of all parts of the service ecosystem.

Kolofix has been collaborating with several brands that use Kolofix for more than 3 years. A significant reference for us is our successful collaboration with Canyon, and we are in discussions with many other brands.

How to get more information?

If you are interested in the possibility of cooperation with KOLOFIX, just write an email to b2b@kolofix.cz, call our customer line 800 010101, or simply leave your contact information below and we will get back to you promptly.

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